Resolution and Refund Policy:

We offer web site design, graphic design, database, hosting plans, printing, marketing and other misc. services, and sometimes clients are not 100% happy with their product, here is our cancellation and refund policy:

All sales are final.
If your unhappy with any of our services, or you cancel an order for any of our services that you have paid for, and wish to receive a refund, a credit to your account will be issued if it is authorized by one of our office managers.

There are no cash refunds.
An account of equal value and will be offered. Due to processing, labor, effort and resources, refunds are not issued in cash or currency ONLY IN CREDIT.

If you would like to resolve a dispute, please send an email to resolution@penandpixel.com